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Help Center

Using Tapni

Using Tapni

Learn how to use your Tapni like a pro

Troubleshooting

My Tapni tag is not working

The app says “This is not a valid tag” when activating my product

I tried it with an NFC compatible device but it doesn't work

Manage your account

How to reset my password from Tapni App?

How can I change the language of the App?

How can I delete my account?

How can I deactivate my profile?

How can I change my username?

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My Tapni tag

Can I reassign my tag?

Does my Tapni Sticker have to be placed only on my phone?

Where should I place my Tapni Sticker?

What cases can my Sticker stick to?

How long do Tapni products last?

If I lose my Tapni product, can I still share my information?

Can I have multiple Tapni products linked to the same profile?

Can I add multiple profiles to one product?

Can I share my information if I don’t have my Tapni with me?

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Features

How can I send people to a specific/direct link?

How can I save the other person’s information?

How many connections can I make with my Tapni product?

Can I add photos and videos?

Can I add a PDF file?

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